So if something negative does happen, literally the platform will self-correct and heal itself.”Ĭorrective processes that once took days are now completed in minutes. “There’s also the benefit of remediation.
“It gives us so much more visibility than traditional monitoring and security tools,” Lozada says. GuardDuty’s team of applied scientists, security engineers and software developers are constantly researching the AWS threat landscape and applying cutting-edge ML practices to detect anomalous and risky behavior that could indicate a compromise of customer accounts. Using a suite of advanced tools from AWS, including machine learning-fueled intelligent threat detection with GuardDuty, Zocdoc provides its developers with an environment where they can innovate, driving toward new products and services from the company while guaranteeing critical data remains safe. Each of those interactions involves a tremendous volume of data, including Personally Identifiable Information (PII) and Protected Health Information (PHI) subject to the highest levels of privacy and security under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Now over 6 million patients a month use the company to find doctors and book appointments. Partnering with AWS, Zocdoc built a cloud architecture capable of keeping pace as the business scaled while fueling the ability to innovate. “Once we started partnering with large health systems and gaining critical mass, we quickly realized our current technology stack was not optimized for the growth we were about to undertake,” Lozada says. “We want to define the pain points patients are experiencing, whether with finding a doctor or booking a doctor, so we can remove that friction,” says Brian Lozada, chief information security officer at Zocdoc.įounded in 2007, the online medical care appointment booking service began by focusing on local doctors and local practices.
Zocdoc may be a healthcare trailblazer and startup triumph, but its mission is simple: to connect patients with doctors, helping people get the care they need. How Zocdoc Uses Machine Learning to Protect Patient Data
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